At Narada AI, our mission is clear: to build intelligent agents that can reliably automate enterprise workflows, securely, autonomously, and at scale. These workflows often span both API and web interfaces, and achieving robust automation requires high precision across both modalities.

We're excited to announce that the Narada Operator has achieved state-of-the-art results on the WebArena benchmark, recording a 64.16% task success rate across six diverse web domains, the highest among all autonomous web agents evaluated to date, outperforming major competitors including IBM CUGA and OpenAI Operator.

What is WebArena? Why does it matter?

WebArena is a large-scale benchmark designed to evaluate how well autonomous agents perform in realistic, dynamic web environments. It includes over 800 web tasks that reflect real-world workflows such as:

• Managing e-commerce storefronts

• Moderating online forums

• Administering internal project management systems

• Handling CMS-based content operations

• Navigating across multiple websites in sequence

Unlike static benchmarks or single-site flows, WebArena demands multi-step planning, grounded reasoning, and flexible behavior. Agents must navigate GUIs through natural language instructions, not APIs, and complete tasks that often require recovery from ambiguity or error.

In its initial release, even GPT-4-based agents achieved just 14% success, underscoring the challenge. The Narada Operator achieved 64.16%, significantly outperforming existing Compute-Use Agents (CUAs) such as IBM CUGA and OpenAI Operator.

Below is a breakdown of Narada Operator's performance WebArena:

How We Achieved It: Agentic Process Automation for Enterprise

Narada's R&D is led by world-class researchers with a track record of impactful AI work, including LLM Compiler (ICML 2024) and Plan-and-Act (ICML 2025). These innovations form the foundation for Narada's unique ability to execute long-horizon tasks with reliability and precision.

We also developed a custom planning system that compiles user intent into actionable workflows, integrating error correction directly into the execution plan.

This approach proves especially powerful in multi-site tasks, WebArena's most complex category, where Narada significantly outperformed other state-of-the-art agents like IBM CUGA.

Built for Secure Enterprise Deployment

Narada Operator is a production-grade agent for sensitive enterprise environments, where security, privacy, and reliability are paramount.

Tailored Features for Enterprise Automation:

• Zero-trust input handling and takeover modes for sensitive workflows.

• Workflow personalization tuned to each organization's needs.

• Real-time fallback strategies for ambiguous or dynamic conditions.

• Full monitoring and replayability for every execution session.

The Narada Operator has a narrow but deep focus on enterprise Computer Use tasks fine-tuned for specific enterprise workflows with high accuracy across long, multi-application environments.

With enterprise-grade security, Narada never trains on user data and is fully HIPAA, GDPR, and CCPA compliant, and SOC 2 Type II certified. The agent is used by hyperscalars in the finance, healthcare, and banking sectors.

What's Next

Current results are a milestone, and Narada is expanding the Operator's capabilities in areas critical to enterprises:

• 1.

  Task complexity: Longer workflows and deeper nested operations.

• 2.

  Execution speed: Fast, parallel-safe automation.

• 3.

  Autonomous recovery: Self-correction and retry strategies.

• 4.

  User preference modeling: Behavior adaptation based on organizational norms.

Try the Narada Operator Today

You can try our research-grade Narada Operator today via our Chrome extension—just prepend your query with /Operator and let it take over the rest. Please make sure to contact us if you are interested in the Enterprise version of the Operator, which offers the highest accuracy and reliability.

Let's redefine what agents can do, together.

October 10, 2025

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